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Frequently Asked Questions

We provide a wide range of logistics and support services, including local courier deliveries, small to large-scale residential and commercial moving services, and bearer support for corporate entities such as document delivery, banking errands, and inter-office logistics. We also accommodate on-demand delivery requests from individuals and offer long-term, exclusive bearer outsourcing solutions for corporate clients.

Yes, we offer personal and corporate errand services. These include tasks such as bill payments, laundry drop-offs and pick-ups, store purchases (excluding groceries), and other time-sensitive errands. Whether you’re an individual needing a quick favour or a business outsourcing administrative tasks, our team is ready to assist.

No, we do not accept cash payments. All transactions must be completed via card payments or online bank transfer.

Yes, individuals can request delivery services. Whether you need to send a personal item, relocate small furniture, or run a quick errand, we’ve got you covered.

You can place a request by calling us at our contact numbers listed here on the website or emailing info@redpinja.com.

Yes, we offer same-day delivery within our service zones (Kingston and St. Catherine) for eligible items. Cut-off times and availability may apply depending on your location and request type.

Absolutely. We offer customizable delivery plans and recurring courier schedules for businesses. Contact us to set up a consultation or service agreement.

We currently operate in Kingston and St. Catherine, and offer next-day deliveries to St. Ann. Deliveries to other parishes can also be arranged based on client requests. If you’re located outside of these areas, please contact us directly to discuss delivery options.

Yes, we can assist with basic packaging and item preparation upon request. While customers are encouraged to have items ready for pickup, our team can help secure packages, documents, or small items to ensure safe transport. For larger moves or sensitive deliveries, special handling can also be arranged.

We handle a wide range of items including documents, small packages, medium to large boxes, office supplies, retail goods, and household items. For larger items or special handling requests (e.g., furniture or fragile items), please contact us to confirm delivery location and pricing.

Our standard delivery and support hours are 8 AM – 5 PM, Monday to Friday and 9 AM – 3 PM on Saturday. Delivery outside these hours may be arranged upon special request and will be treated as a one-time unique request.

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